90 DAGARS PENGAR-TILLBAKA-GARANTI!

EdemaFlex® | Upplev Äkta Frihet från Ödem

500 kr 249 kr

✔ Riktar in sig på envis svullnad i benen

✔ Garanti för komfort hela dagen

✔ Professionell stödnivå

✔ Rekommenderas av kärlspecialister

✔ 90 dagars pengarna-tillbaka-garanti

Beställ nu ➞
Endast idag 50% rabatt

EdemaFlex® | Upplev Äkta Frihet från Ödem

500 kr 249 kr

✔ Riktar in sig på envis svullnad i benen

✔ Garanti för komfort hela dagen

✔ Professionell stödnivå

✔ Rekommenderas av kärlspecialister

✔ 90 dagars pengarna-tillbaka-garanti

Beställ nu ➞
Endast idag 50% rabatt

Bekämpa Bensvullnad på Bara 14 Dagar med EdemaFlex®!

EdemaFlex® börjar arbeta redan vid första användningen för att motverka vätskeansamling och svullnad. Vårt unika "Uppåtflödesstödsystem" hjälper till att transportera bort instängd vätska från fötter och anklar.


Inom bara några dagar märker du skillnaden – lättare och mer bekväma ben. Tusentals användare rapporterar betydande minskning av svullnad efter bara två veckors daglig användning. Förbättra din komfort och rörlighet med EdemaFlex® – din kraftfulla partner mot ödem och svullnad!

Professionellt Stöd Kombinerat med Komfort Hela Dagen!

EdemaFlex® använder avancerad graderad kompression som fungerar som en mjuk massage för dina ben. Denna specialdesign ger starkare tryck vid anklarna som gradvis minskar uppåt längs benet, vilket hjälper till att stödja korrekt vätskeflöde.


Till skillnad från vanliga kompressionsstrumpor bibehåller EdemaFlex® ett jämnt och bekvämt tryck hela dagen. Vårt premiumtyg ser till att dina ben håller sig svala och bekväma samtidigt som de får professionellt stöd.

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

Bekämpa Bensvullnad på Bara 14 Dagar med EdemaFlex®!

EdemaFlex® börjar arbeta redan vid första användningen för att motverka vätskeansamling och svullnad. Vårt unika "Uppåtflödesstödsystem" hjälper till att transportera bort instängd vätska från fötter och anklar.


Inom bara några dagar märker du skillnaden – lättare och mer bekväma ben. Tusentals användare rapporterar betydande minskning av svullnad efter bara två veckors daglig användning. Förbättra din komfort och rörlighet med EdemaFlex® – din kraftfulla partner mot ödem och svullnad!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

Professionellt Stöd Kombinerat med Komfort Hela Dagen!

EdemaFlex® använder avancerad graderad kompression som fungerar som en mjuk massage för dina ben. Denna specialdesign ger starkare tryck vid anklarna som gradvis minskar uppåt längs benet, vilket hjälper till att stödja korrekt vätskeflöde.


Till skillnad från vanliga kompressionsstrumpor bibehåller EdemaFlex® ett jämnt och bekvämt tryck hela dagen. Vårt premiumtyg ser till att dina ben håller sig svala och bekväma samtidigt som de får professionellt stöd.

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

Rekommenderad av Sveriges Ledande Kärlläkare!

Framstående kärlspecialister vid Karolinska Institutet litar på och rekommenderar EdemaFlex® för patienter med ödem och cirkulationsproblem. Vårt kompressionssystem har genomgått omfattande tester som bevisar dess effektivitet.


Kliniska studier visar att EdemaFlex® avsevärt minskar bensvullnad och förbättrar komforten. Ge dina ben den läkare-rekommenderade lösningen som levererar verkliga, synliga resultat!

Naturlig Lättnad Utan Dyra Behandlingar!

EdemaFlex® ger dig professionell lindring från ödem utan kostsamma kliniska ingrepp. Våra avancerade kompressionsstrumpor kostar bara en bråkdel av vad specialiserade behandlingar gör.


Du sparar tusentals kronor och får samma fördelar med att minska svullnad direkt hemma. Börja din resa mot lättare och mer bekväma ben idag med EdemaFlex® beprövade lösning!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

11 800+ verifierade recensioner

Lars J.

Verifierad köpare

Äntligen hittade jag något som fungerar efter att ha provat allt annat. Mina ben känns lätta igen och jag kan jobba i trädgården hela dagen utan smärta. De här strumporna är värda varenda krona!

Ingrid S.

Verifierad köpare

Att jobba som frisör i 40 år tog hårt på mina ben. EdemaFlex hjälpte mig att minska svullnaden på bara några dagar. Nu kan jag arbeta utan att räkna minuterna tills jag får sätta mig.

Helena N.

Verifierad köpare

Mina fötter brukade svullna så mycket att jag inte kunde ha mina vanliga skor på eftermiddagen. Med EdemaFlex är det problemet borta. Värda varenda öre!

Ta Kontroll Över Din Benhälsa Redan Idag!

Varje dag du väntar är en dag av obehag med tunga och svullna ben. EdemaFlex® erbjuder en beprövad lösning som fungerar tillsammans med kroppens naturliga rörelser för att minska svullnad och återställa komforten. Tusentals nöjda användare över hela Sverige har redan upptäckt kraften i EdemaFlex®.


Gå med dem och upplev skillnaden som professionell kompression kan göra. Låt inte svullna ben hålla dig tillbaka längre – beställ EdemaFlex® nu och ta det första steget mot lättare och friskare ben!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

Bestel nu en krijg een 30-dagen

geld-terug garantie!

Laten we eerlijk zijn, de beloftes van ComfortPlus

klinken mooi en goed. Maar we kunnen begrijpen dat je sceptisch bent of dit echt voor je werkt.


Dat gezegd hebbende, willen we je een 30-dagen proefperiode aanbieden.


Dus als je niet tevreden bent met het resultaat kan je het product terug sturen naar ons en betalen we het volledige aankoop bedrag terug!

Rekommenderad av Sveriges Ledande Kärlläkare!

Framstående kärlspecialister vid Karolinska Institutet litar på och rekommenderar EdemaFlex® för patienter med ödem och cirkulationsproblem. Vårt kompressionssystem har genomgått omfattande tester som bevisar dess effektivitet.


Kliniska studier visar att EdemaFlex® avsevärt minskar bensvullnad och förbättrar komforten. Ge dina ben den läkare-rekommenderade lösningen som levererar verkliga, synliga resultat!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

Naturlig Lättnad Utan Dyra Behandlingar!

EdemaFlex® ger dig professionell lindring från ödem utan kostsamma kliniska ingrepp. Våra avancerade kompressionsstrumpor kostar bara en bråkdel av vad specialiserade behandlingar gör.


Du sparar tusentals kronor och får samma fördelar med att minska svullnad direkt hemma. Börja din resa mot lättare och mer bekväma ben idag med EdemaFlex® beprövade lösning!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

11 800+ verifierade recensioner

Lars J.

Verifierad köpare

Äntligen hittade jag något som fungerar efter att ha provat allt annat. Mina ben känns lätta igen och jag kan jobba i trädgården hela dagen utan smärta. De här strumporna är värda varenda krona!

Ingrid S.

Verifierad köpare

Att jobba som frisör i 40 år tog hårt på mina ben. EdemaFlex hjälpte mig att minska svullnaden på bara några dagar. Nu kan jag arbeta utan att räkna minuterna tills jag får sätta mig.

Helena N.

Verifierad köpare

Mina fötter brukade svullna så mycket att jag inte kunde ha mina vanliga skor på eftermiddagen. Med EdemaFlex är det problemet borta. Värda varenda öre!

Ta Kontroll Över Din Benhälsa Redan Idag!

Varje dag du väntar är en dag av obehag med tunga och svullna ben. EdemaFlex® erbjuder en beprövad lösning som fungerar tillsammans med kroppens naturliga rörelser för att minska svullnad och återställa komforten. Tusentals nöjda användare över hela Sverige har redan upptäckt kraften i EdemaFlex®.


Gå med dem och upplev skillnaden som professionell kompression kan göra. Låt inte svullna ben hålla dig tillbaka längre – beställ EdemaFlex® nu och ta det första steget mot lättare och friskare ben!

Beställ nu ➞
Endast idag 50% rabatt

BRÅDSKANDE! ENDAST 6 STYCKEN KVAR I LAGER!

90 dagars resultat eller pengarna-tillbaka-garanti

Hos EdemaFlex® är din tillfredsställelse vår högsta prioritet. Vi står bakom kvaliteten på vår produkt och gör allt för att ge dig en säker och trevlig onlineupplevelse. Därför erbjuder vi en 90-dagars returpolicy utan frågor och en pengarna-tillbaka-garanti.

Har du en fråga?

Vi kan hjälpa dig!

Hur fungerar EdemaFlex® kompressionsstrumpor?

EdemaFlex® använder graderat tryck som är starkast vid ankeln och blir lättare uppåt längs benet. Detta hjälper till att trycka upp instängd vätska och stöder en hälsosam blodcirkulation, vilket minskar svullnad i fötter och ben.

Hur länge ska jag använda EdemaFlex® varje dag?

För bästa resultat, använd EdemaFlex® under dina vakna timmar. Sätt på dem direkt på morgonen när svullnaden är minimal och ta av dem innan du går och lägger dig.

Är EdemaFlex® strumpor svåra att ta på?

Nej, EdemaFlex® är designade med en specialanpassad lättanvänd toppkant. Även om de ger fast stöd är de inte för tajta för att ta på. Vi inkluderar tydliga instruktioner för hur du enkelt kan ta på dem.

Kan jag tvätta mina EdemaFlex® kompressionsstrumpor?

Ja, tvätta dem för hand i kallt vatten med milt tvättmedel och låt dem torka plant. Använd inte blekmedel eller sköljmedel. Med rätt skötsel behåller strumporna sin kompressionsförmåga.

Kan dessa hjälpa mot mina åderbråck?

EdemaFlex® stöder benens blodcirkulation och kan hjälpa till att lindra obehag från åderbråck. Rådgör dock alltid med din läkare om specifika problem med åderbråck.

KONTAKTA OSS

📍 Stockholm, Sverige


Skicka ett mejl till oss på: support@wellnessa-shop.com


🕙 Måndag - Fredag: 08:00 - 22:00

🕕 Lördag - Söndag: 08:00 - 18:00


Vi finns här för dig 7 dagar i veckan!

INFORMATION

Villkor och bestämmelser

Leveransvillkor och bestämmelser

Integritetspolicy

Vår returpolicy

Copyright © 2025 EdemaFlex. Alla rättigheter reserverade.

Beställ nu och få 50% rabatt! 👉

Terms and Conditions

Throughout the website, the terms "we," "us," and "our" refer to the operator of the Wellnessa website. This website provides you, our user, with all available information, tools, and services, provided that you accept all conditions, terms, policies, and notices stated herein.


By visiting our website and/or purchasing something from our shop, you sign up for our "Service" and accept the following terms ("Terms of Use," "T&Cs"), including additional terms and policies on our website referenced herein and/or available via a hyperlink. These Terms of Use apply to all users of the website, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or content providers. Please read these Terms of Use carefully before accessing or using our website. By accessing or using the website in any way, you agree to these Terms of Use. If you do not agree with all the terms of this agreement, you are not permitted to access the website or use any of the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use. All new features or tools added to the current shop are also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace these Terms of Use at any time by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes.

Our website is hosted by Shopify Inc., which provides us with an e-commerce platform that allows us to sell our products and services to you.


ARTICLE 1 - RULES FOR ONLINE PLATFORMS

By accepting these Terms of Use, you affirm that you have reached the age of majority in the state or province in which you reside, or that you have reached the age of majority in the district or municipality in which you reside, and that you have given us permission to allow minors under your supervision to use this website. You may not use our products for any illegal or unauthorized purposes or violate the laws of your country (including, but not limited to, copyright laws) when using the Service. You may not 

transmit any worms, viruses, or other harmful code. A violation of any of these terms will result in the immediate termination of your services.



ARTICLE 2 - SCOPE OF SERVICE

As part of the mediation service, the mediator orders goods from the seller on behalf and for the account of the customer, within the limits of the authority granted to them, and bears the costs for the delivery of the goods to the customer (including import duties and VAT). The mediation service is provided based on special agreements between the parties. By placing an order, the customer declares that they grant the mediator authority to order the goods on behalf of and for the account of the customer and to pay the price and shipping costs of the goods to the customer's address. The mediator is only authorized to act within the scope of the assigned authority.



ARTICLE 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transmitted unencrypted and involve:

  • (a) Transmissions over various networks;
  • (b) Changes to conform to and adapt to technical requirements of connecting networks or devices.

Your credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



ARTICLE 4 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.



ARTICLE 5 - CHANGES TO PRICES ON THE WEBSITE

Product prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.



ARTICLE 6 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right but are not obligated to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.



ARTICLE 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.



ARTICLE 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).



ARTICLE 9 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.



ARTICLE 10 - COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.



ARTICLE 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.



ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).



ARTICLE 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.



ARTICLE 14 - WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.



ARTICLE 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wellnessa and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



ARTICLE 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



ARTICLE 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



ARTICLE 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 


ARTICLE 18 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



ARTICLE 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.



ARTICLE 20 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



ARTICLE 21 - CONTACT

If you would like more information about our privacy policy, have questions, or wish to file a complaint, please email us at support@wellnessa-shop.com

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Shipping Policy

How long does it take for orders to be shipped?

Orders are not shipped or delivered on weekends and holidays. If we are processing a large number of orders, shipping may be delayed by a few days. If there is a significant delay in shipping your order, we will notify you via email.

Stay updated with tracking information, and if you have any questions, please contact our customer service team via email.

Thank you for choosing our shop.

Best regards,

The Wellnessa Team

Shipping Rates and Estimated Delivery

  • Standard Shipping: 8-15 business days (after the order has been shipped).
  • Orders will be processed within 3-5 days.
  • Once your order is shipped, it will be delivered within 5-10 business days.

Shipping Confirmation and Order Tracking

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Privacy Policy

This privacy policy describes how we handle the information and data you share with us to provide you with the best possible service. Our company, MyWellnessa Beauty Ecom Limited, with a registered address at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R 999077, operates a website at wellnessa-shop.com (“Platform”).


We, at our location Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R 999077, will process your personal data that has been provided to us or is otherwise in our possession in the manner and for the purposes outlined in this privacy policy. The collection and processing of your personal data will be conducted in accordance with applicable data protection laws, particularly Regulation (EU) 2016/679 of the European Parliament and Council, the General Data Protection Regulation (“GDPR”), and all other applicable local data protection laws.


This privacy policy applies to you if you are a user of our platform. We recommend that all our users read this privacy policy carefully. We want to provide all information in the clearest possible manner. If, however, something remains unclear, we are happy to clarify any terms or sections in this privacy policy.


1. Who is responsible for processing your data?


The responsible party for processing your personal data is Wellnessa (“Company” or “we”).


If you have a request regarding the processing of your data or would like to exercise your rights as outlined in Section 4 below, you can send an email to support@wellnessa-shop.com.


2. For what purposes do we process your data?


We process your personal data only to the extent necessary for the services we provide (i.e., the operation of the platform) or for other related processing purposes as specified below.


2.1 We use your personal data to provide you with the information, products, and services you request from us or purchase during online shopping. In this context, we use your personal data to process your order and payment transactions and to manage your deliveries, claims, returns, and refunds securely and effectively. Order and payment data collected for the above purposes are also used for marketing purposes, under certain conditions and restrictions, for business development, analytical purposes, and to detect and prevent fraud and theft related to online sales, as well as to comply with applicable legal requirements necessary for processing your purchases on the platform (collectively “personal data”). When providing products and services to you, Wellnessa processes your personal data necessary to fulfill a contract with you and to meet all obligations arising from that contract, regardless of whether the contract involves an order and payment or the use of other services provided by us or third parties. To identify and contact you when an item you inquired about is back in stock, we use legitimate business interests as the legal basis for processing. The personal data we collect directly from you when you place an order, make a payment, or use one of our other services will only be used to the extent necessary to process that order and provide the requested products and services.


2.2 When you place an order, make a payment, return a product, or sign up for a financial service, we use your personal data to verify your identity and your ability to enter into a contract, to check whether the financial information you provided is accurate, to conduct fraud checks, or to prevent other illegal activities.


2.3 We may contact you electronically (e.g., via email) to promote our services, even without your prior consent. However, you can refuse to receive this type of marketing communication at any time (i.e., you can opt-out of such communications—this option will be provided in every newsletter). Your contact details will be processed for the duration of the contractual relationship unless you unsubscribe.


In other cases, such as marketing communications for other services or when we send messages tailored to your specific interests and needs, we may process your personal data based on your consent. Your personal data will be processed for the duration of the consent.


2.4 To ensure the security of IT systems and networks, we may process the following information: username, password, logs, and cookies (more information in Section 9), as well as automatically generated information (e.g., the type of device you are using, your device's IP address, the operating system you are using, and the browser software you are using). The legal basis for this processing is our legitimate interest or that of a third party. The personal data will be processed for the duration of the contractual relationship.


2.5 Additionally, we may process and store some of the above data (e.g., payment data) for the purpose of potential future claims. This processing is based on our legitimate interest or that of a third party, as we may need to retain evidence for possible disputes that could arise. The personal data will be processed for the duration necessary to fulfill this purpose, but not longer than ten years from the start of the statutory limitation period in each specific case.


3. With whom do we share your personal data?


We share your personal data within Wellnessa when it is necessary to achieve the intended purpose. For the same reason, personal data is also shared with providers who perform specific tasks on our behalf, such as processing orders and handling payments. Wellnessa remains fully responsible for its providers.


We may also share personal data from time to time with independent third parties, such as electronic communication providers, banks, and postal services. Please note that many of these recipients have an independent right or obligation to process your personal data in their own right.


Except as expressly stated herein, we will never share, sell, or trade your data with third parties.


We may share your personal data with our providers based in China. The legal basis for such processing is:


the performance of a contract (i.e., the provision of our services) in which you are involved. The personal data will be processed for the duration of the contractual relationship and at any time thereafter to fulfill our legal obligations and protect our legitimate interests.

to protect the vital interests of our customers;

to protect our property, our platform, and our legal rights;

in connection with shipping and related services for purchases made;

to assess and manage risks as well as to prevent fraud against us, our servers, and fraud related to our platform, including fraud occurring with or involving our business partners, strategic companies, or other persons and merchants;

to protect our business by reporting information to credit agencies and collection agencies;

to protect our business by reporting information that supports our audit, compliance, and corporate governance functions.

Our non-EU partners based in China commit to taking appropriate measures in accordance with national and local data protection laws to ensure high standards of data protection.


We are committed to ensuring that any data transfer to our providers in China is subject to the contractual principles of the GDPR, which will be included in our agreements with our providers.


4. What rights do you have regarding processing?


Right to access: You have the right to request information about the personal data we hold about you at any time. Contact customer service, and we will provide your personal data via email.


Right to data portability: If Wellnessa processes your personal data by automated means based on your consent or a contract, you have the right to have a copy of your data transferred to you or another party. This only includes the personal data you provided to us.


Right to rectification: You have the right to request the correction of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Here's the translation:


If you have a Wellnessa account, you can edit your personal data on your account pages.


Right to deletion: You have the right to request the deletion of your personal data processed by Wellnessa at any time. Your request may be hindered if any of the following applies:


You have an open case with customer service.

You have a pending order that has not been shipped in full or partially.

You have a credit with Wellnessa, regardless of the payment method.

Right to object to processing based on legitimate interests: You have the right to object to the processing of your personal data that is based on Wellnessa's legitimate interest. Wellnessa will not continue processing the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests and rights, or for legal claims.


Right to restriction: You have the right to request Wellnessa to restrict the processing of your personal data under the following circumstances:


If you object to the processing based on Wellnessa's legitimate interest, Wellnessa will restrict any processing of such data until the legitimate interest has been verified.

If you claim that your personal data is incorrect, Wellnessa must restrict any processing of such data until the accuracy of the personal data has been verified.

If the processing is unlawful, you may object to the deletion of the personal data and instead request the restriction of the use of your personal data.

If Wellnessa no longer needs the personal data, but you require it for the defense of legal claims.

How can you exercise your rights? We take data protection very seriously. If you wish to exercise your rights as outlined above or have questions regarding our privacy policy or data processing, you can contact us at any time at dataprotection@wellnessa-shop.com. If you have a Wellnessa account, you can exercise your rights to access, portability, and correction on your account pages, where you can also delete your account.


Data Protection Officer: We have appointed a Data Protection Officer to ensure that we process your personal data openly, accurately, and lawfully. You can contact our Data Protection Officer at dataprotectionofficer@wellnessa-shop.com and include "DPO" as the subject.


CCPA If you are a California resident, you have the right to access the personal data we hold about you (also known as the "Right to Know"), to transfer this data to a new service, and to request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information provided below: support@wellnessa-shop.com. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address provided below.


MyWellnessa

Registered Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R 999077

Registration Number: 202425871W

Registered in Singapore. A list of directors is available at the registered address.


Complaints to Local Authorities in the EU: Furthermore, you have the right to file a complaint with your local data protection authority or to take legal action if you believe your rights have been violated. An overview of the local authorities can be found here.


5. How long do we retain your personal data?


In addition to the retention periods specified above in this privacy policy, we do not retain your personal data longer than necessary for the purpose of the respective processing, i.e., as legally required, for the duration of the contractual relationship, and in some cases where we have a legitimate interest in retaining your data longer, in relation to our legitimate interests.


However, we may continue to use and store your data for other purposes.


In addition to the above, compliance with laws requires us to retain your order data and sometimes use it to comply with applicable tax and accounting laws and to protect consumer rights.


6. How do we process and protect your personal data?


We process your personal data through our platform. Your personal data is then processed electronically through automated means and stored in our information systems; your personal data may also be stored in mirrors or on backup servers.


To protect your personal data, we have implemented appropriate administrative, physical, and technical security measures to keep your personal data secure at all times and to protect it from accidental or unlawful loss, access, transmission, destruction, or any other misuse. All individuals who have access to your personal data are bound by legal or contractual confidentiality obligations.


You affect the functionality of our website and also essential functions. Therefore, it is advisable not to disable cookies.


7. Changes to the Privacy Policy


Any significant changes we make to this privacy policy in the future will be communicated to you via email or on our platform. We also recommend that you regularly review this privacy policy for changes.


𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀

MyWellnessa

📍Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R 999077


If you have any questions, you can contact us at support@wellnessa-shop.com.


Our customer service is available 7 days a week.

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Our return policy

Wellnessa is committed to providing our customers with quality products. If you are not satisfied with your purchase, we are here to help. Our return and warranty policy is outlined below.


Return Policy:

Wellnessa offers customers the option to return purchased products within a specified time frame, depending on the product. We provide a return period of 14 days for some of our products, while others can be returned within 90 days. Please consult the product information for the specific return period.

You may return products for exchange or refund. Please note that the returned product must not be damaged or show signs of use and must be returned in its original packaging.

If you wish to return a product, please email us at support@wellnessa-shop.com. We will send you detailed instructions on how to fill out the return form that must be included with the returned product.


Warranty Policy:

Our products come with a 30-day warranty for defective items. You also have the option to extend the warranty for one year.

Please note that the warranty does not cover normal wear and tear or damage caused by misuse, improper handling, or negligence.


Complaints:

If you have a complaint, please email us at support@wellnessa-shop.com. We will provide you with detailed instructions and a complaint form that must be filled out and returned along with the product you are complaining about. We appreciate your understanding and cooperation.

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